Hi @Socrates99 wanted to let you know you should be able to log in and utilize the Community from the Ring App. Please don't hesitate to report back with any questions or concerns. Thanks for your patience!
In case any of you did not get a similar email, I received one on Aug 14 saying they've pushed an update to fix this issue. It seems to be working for me so far.
Here's the email:
From: Ring Support <firstname.lastname@example.org>
Sent: Wednesday, August 14, 2019 8:59 PM
First and foremost, I would like to thank you for your patience and understanding while we worked on improving the functionality with the scheduling of lights on the Floodlight Cam. We have just recently pushed a new update that should help keep the Floodlight Cam lights enabled for the scheduled time. If your problem has been resolved no further action is needed on your behalf.
If the light schedule is not currently active on your Floodlight Cam please set up another schedule and monitor it for a short period to verify it is following what you set it to. Please keep in mind that if you set a light schedule for the same day and that time has passed it will begin the light schedule on the following day.
If needed, the link below has additional information regarding the lights on the Floodlight Cam:
If you have a concern not covered above or your device is not working as expected, feel free to reach back out to us by email (email@example.com), phone (US +1(800) 656-1918 or INTL +1(310) 929-7085) or chat with us at Ring.com
Have a great day!
Yes, it would definitely be nice if they would add a photo cell to the floodlights. It would save a lot of time when it comes to having to make time changes due to daylight savings time, etc. Also, when the weather is bad and it gets dark, it would be nice to have the lights automatically come on without having to manually turn them on.
Still not working for me (Nov 30th). 2 Floodlight Cams, both showing "up to date" with firmware, and both with lights shutting off before their scheduled time in the light schedule.
I've deleted, saved, recreated, and re-saved the schedule to no avail.
Anyone have any other workarounds/thoughts? (I'll also throw a call into support on Monday and see where that gets me).
I've DELTED the app off my iPhone then went to the app store and reloaded the RING app from the cloud. Went to settings and saved them.
Will let you know tomorrow morning if this was the fix....it's something which has worked in the past with similar bugs in the WAZE app.