Yeah, I created a support ticket a month ago. As I stated previously, they even sent me a new floodlight security camera, which still did not alleviate the problem. Even after I received the new camera, at the direction of customer support, I cut the power switch off to the camera and turned it back on as well as deleted the light schedule and re-entering it. Now, I am continuously being told that engineers are working on the problem and they will e-mail me when the problem is resolved.
1 Like