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Indoor cam

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Anonymous
Not applicable

Indoor cam

Unable to connect the indoor can. We have tried everything we can think of. Moved it closer to router in same room. Raised the router higher, reset the router. Supposedly there is a blue light but we haven't seen it come on. Yes,bit us plugged in. Any suggestions? Oh,bit says our RSSI is 35? Not sure what that really means in terms of how to fix it. Thanks!
5 REPLIES 5
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Neighbor II

Re: Indoor cam

RSSI 35 is good.
Here is an installation guide.
https://support.ring.com/hc/en-us/articles/360032832771-Setting-Up-Your-Ring-Indoor-Cam-in-Your-Ring...

The blue light should be right under the lens when it says you'll see it.
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Neighbor II

Re: Indoor cam

https://youtu.be/5FVhdAa37bo

At 36 seconds in you'll see the blue light location
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Community Manager

Re: Indoor cam

Hey @Anonymous! If you are receiving an RSSI reading for your Indoor Cam in the Ring app, this means it is connected to a network. Try a live view, or triggering a motion alert from the Cam. If this does not work, see if uninstalling and reinstalling the app helps at all. I hope this helps! Smiley Happy 



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Anonymous
Not applicable

Re: Indoor cam

Thanks, I'll give it a try!
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Community Manager

Re: Indoor cam

Thank you for all the great help you have offered this and other fellow neighbors @Eagle328. Could you please reach out to the Community Team at community@ring.com? We would love to ask you some questions and get your feedback directly as a valued member of the Community.