Indoor cam clicking noise

I did a search and couldn’t find any answer as to why that is happening. My guess is that the cam is defective. Have you tried plugging it in on another circuit in the house? That was the only thing that was mentioned but no one ever responded that it worked or not. Wish I had more to help with…

1 Like

@DeepK Thanks for providing this video! It definitely does seem to be a possible speaker or interference concern with the device. If you can, please do as @Eagle328 recommended to see if that helps with the clicking noise, and if not, please reach out to our support team here. You can even email a URL link to this Youtube video you created to help@ring.com before hand, so you can reference this video to the agent you speak to when you call or chat in.

Thank you @Eagle328 and others for looking into the issue. I apologize for the delayed response/update on my part but just wanted to let you all know that the issue has strangely resolved! No complaints here and not seeking explanation, just glad it’s working. I’m assuming it may have had something to do with the IR clicking feature warming up (the hardware), and now there is no noise when live-viewing in. Thanks again to everyone for sparing their time to troubleshoot the issue.

1 Like

@DeepK This is fantastic news! Glad all is working well again for you. :smiley_cat:

Hi Everyone,

I own 2 plug in Stick up Cams and I also have noticed that the clicking noise only happens at night in a dark room when I toss in bed. The clicking noise coinsides with seeing the infared light come on (click) and off (click again). I am a light sleeper as is and find this very annoying as the noise only comes when I move, which is often.

My situation is not related to the You Tube video sent in as it was obviously in a bright room. can some please update me if anything is being done about this? Please.

One of my 2 indoor cameras has started clicking randomly. I only notice it at night with the TV on, upon muting the TV to try and find the noise it won’t make the noise. Took quite a while to figure out that it is indeed the camera. Unplugged it last night and confirmed the noise stopped. Very annoying. Didn’t notice this noise at all during the first few months, but has been pretty constant the last 3-4 weeks .

I hope there’s a way to make it stop or I can’t use this annoying thing.

We are having the same issue, but only started today. Had no issues for the first two weeks of install. IPhone no clicking, IPad clicking - just with live view. Tried moving the devices away into another room (in case it was interference from iPad (not cellular) but still iPad causes periodic clicks and iPhone does not. My dogs were freaking out when I put on live-view periodically and this is why :frowning:

I just set up the camera and the clicking sound started immediately. These forum provides no solution.

I am having the same issue but it starts clicking anytime I remote log in to view camera. This started happening after the free recording trial ended. Is my camera defective or is it Ring trying to get a subscription possibly?

I’ve had my indoor cam up for a couple of weeks in my living room. As someone said at the beginning of this thread, it appears to be the IR filter mechanically engaging when night vision activates. You can always see the IR LEDs light up when the click occurs and off again on the next click.

In my case it becomes a big issue when watching a movie in a darkened room as it clicks in and out of night vision depending on the movie brightness.

Turning off night vision in the cam settings does not stop it as you would hope.

Ring, please fix this in firmware and software. Please at least disable the IR filter from operating when night vision is disabled. It is unusable in its current state. Very few people can tolerate the clicking in living and sleeping places. I note the more expensive indoor/outdoor elite cams are significantly quieter on the verge of being unnoticeable when the ir filter clicks in.

1 Like

I have the new inside cams in every room in my house. But I never hear them. My old cam of another brand does make clicks while watching TV. Unless your room is extremely quiet, you shouldn’t hear anything. It may be a hardware defect.

Got mine back in January when they first came out in the UK but only just installed it in the last couple of weeks. Seems a fair few people are noticing these clicks so perhaps the initial batches had issues?

Unfortunately not every movie blasts out at full volume and often darker scenes are accompanied by quieter moments only to be joined in the corner by a “click” from the camera. Very distracting and just shouldn’t be causing people to look around to see what the noise was whilst trying to immerse themselves in a Dolby Atmos 7.2 audio experience.

Ok I’ll escalate to Ring as a fault and see what they have to say.

Might be a bad batch. And I love my Dolby Atmos as well. Incredible sound. Like I said. I don’t hear it on my Ring cam.

Well live chat to get through to Ring is pointless, just terminates with no option to chat with anyone. Reviews pointing to the clicking suggest that replacements have had the same issue.

Has anyone here who has experienced the click on the Indoor Cam had one replaced with something that worked better? I have a Ring Doorbell Pro and two Elite Cams and no issues with those, just with this nasty little Indoor Cam.

Anyone get resolution in this issue? I’m experiencing the same issue with the camera clicking when in live mode.

I have same issue with my external camera and at daylight. And more, i had the motion movement snooze, just to make sure no one was using the camera ( live view)

1 Like

I have had 2 battery spotlights for over two years and they just started making this noise 2 days ago. I feel it could be a Ring firmware update. I also have two 5 months old stick up cams and they started making the same noise even with RSSI of 16

Same here. I called and they are sending replacements. But after reading how many people have the same issue I realy think this is a firmware issue they need to fix the replacements will be useless .

Just got 2 indoor cameras last week, and both are clicking at night. Very annoying. I have disabled the live view and recording when my Ring alarm is unarmed, so what do the cameras try to capture anyway ? It looks like it’s always recording and I’m also concerned for my privacy. Will return them to Amazon if there is no solution soon.

I just got my camera, and it was doing it all night while I was watching TV with the lights down low.

The camera was completely disabled while this was happening.

Creepy and annoying.

Waiting on a call back from customer service right now.

1 Like