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IR constantly turning off and on at night, on Stickup cam with battery

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New Neighbor

IR constantly turning off and on at night, on Stickup cam with battery

Brand new out the box, when motion is detected at night the IR comes on for a few seconds, then goes off, then comes back on, after about 30 seconds it stays on but most of the video is unwatchable at that point.

 

Anyone else had this? or have i just got a dead camera to send back?

1 REPLY 1
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Community Manager

Re: IR constantly turning off and on at night, on Stickup cam with battery

Hey @Tetlow123. You could try doing a reset of your Stickup Cam Battery? For this, you will press and hold down the setup button for 30 seconds. I also recommend at this time to make sure you have the lens completely covered to help with the reset process, as this will make the camera think it needs to go into dark mode. After the reset process, let the camera return back to normal, and monitor it from there for the following night to see if the recordings/IR keep doing this! 



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