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Halo on Floodlight cam

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New Neighbor

Halo on Floodlight cam

Recently purchased a Floodlight cam on Amazon, got it installed, works great. The catch is, at night, in Live view, there's a halo around the image. Is that normal? I can't see the halo in recorded videos, nor in daylight Live view. Any ideas? Is that normal?

2 REPLIES 2
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New Neighbor

Re: Halo on Floodlight cam

Same problem with wired floodlight cam. Bought 5, one has halo in live view. Support says their not responding to emails because of covid. Have to chat?
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Community Manager

Re: Halo on Floodlight cam

Hey neighbors! If you're still having this concern, you will need to reach out to our support team via phone, as chat and email support is not available for troubleshooting. Please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.



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