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Getting tons of feedback on the audio with indoor camera. Any suggestions?

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New Neighbor

Getting tons of feedback on the audio with indoor camera. Any suggestions?

 
3 REPLIES 3
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New Neighbor

Re: Getting tons of feedback on the audio with indoor camera. Any suggestions?

No idea but I hope you/someone can tell me how to turn off the microphone/audio for the Indoor Cam.  I've been through every setting and followed the troubleshooting guidance on the main web pages, but still getting audio record!!

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Community Manager

Re: Getting tons of feedback on the audio with indoor camera. Any suggestions?

Hey neighbors! All recordings will come with audio, so there is not a way to turn off this audio part of the video recording at this time. When it comes to feedback you may be having, could you please attach a share link of what this sounds like so we can take a deeper look into it? You can get a url share link by "sharing your video" when viewing it, and grabbing the link from the email or text message you would create to share it. Then you can reply to the thread here with this link! 



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New Neighbor

Re: Getting tons of feedback on the audio with indoor camera. Any suggestions?

I'm getting the same, the audio is 90% static and its loud, there is no noise cancelation, it creates more noise than the room has by 50x.

 

Also, the "support" is nonsense:

  • Tap Video Settings.
  • Tap the Audio Streaming and Recording

There is no Audio settings of any kind after going into video settings.

 

Probably abou to return all of these for nest. then get the nest doorbell for the house we move into, this is horrible.