Hi @Amuccio! Connection concerns are often related to wifi, mobile device, or Ring app communication variables. The best first thing to check is your wifi signal strength, or RSSI, which can be found in the Device Health section of your Ring app. Check out our Community post about RSSI for tips on optimizing this signal strength.
Power to the Cam is also a factor to consider. I recommend checking any switch that might be off in the home, that controls the power to this Floodlight Cam, or even the breaker. I hope this helps! 