Yep stick up cams. Your situation is very similar. The front one is getting worse now. Had to pull the battery last night for a reset, had to do it again this morning and again just now. I called support again and told them I need to do another replacement and of course they said to go through all of the steps which I refused. I told the lady that I do not have time for it and did the reset the other day anyway and if anything it’s now worse. She agreed to just send the replacement. Still have to go through set up again with the new one and return the other one but it’s better than nothing. We’ll see how it goes I guess. If it is not working again they will need to send me an upgraded one or spotlight version or just buy back this crap. I cannot keep doing this. If anything though, I can say they have nice support staff and I appreciate them helping me. Wish their products worked as well as their staff though.