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Floodlight camera one light flickers

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New Neighbor

Floodlight camera one light flickers

Hey, ring community so my floodlight camera is a year old now and now I'm having trouble with just one light. It keeps flickering and then sometimes stays on then starts flickering again. Is anyone experiencing the same issue or have yall had the same issue if so what did yall do any help would be appreciated.
4 REPLIES 4
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New Neighbor III

Re: Floodlight camera one light flickers

Haven't seen anyone in the forum haev this particular problem. You might want to dismount the fixture and check to make sure there isn't a loose wire. If not, I would call support and try to get it replaced.

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New Neighbor

Re: Floodlight camera one light flickers

i have the same problem

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Community Manager

Re: Floodlight camera one light flickers

Hi @cateto! The first thing I recommend checking is for any light switches in the home that might be controlling this Floodlight Cam. It's best to ensure a dimmer or specialty switch isnt interfering due to setting, or a nearby object touching it. Try also power cycling the Floodlight Cam, by flipping the breaker switch or light switch, off and on.  

 

If this does not resolve your concern, feel free to reach out to our support team for more further assistance. Smiley Happy 



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New Neighbor

Re: Floodlight camera one light flickers

I have had my floodlight for a year and half and just 2 days ago i see one light just flickers and is not working properly.  Very annoying because our neighbor has to deal with it in his window.  I tried reseting it and still flickering.  Any advise?