Floodlight camera not working with firestick

Thank you for the reply, Chelsea. I tried those steps and the steps to the linked page, unfortunately it still doesn’t work. The camera is about 8 feet from the main mesh WiFi access point. Everything works fine but getting it to display on my firetv. The 3 dots below waiting for ring.com load once then my firetv goes back to whatever I was viewing before I asked Alexa to show the camera.