Hey @Robg45. You’re able to pull up a Live View on your Ring app without a problem, correct? The Live View may be unable to pull up on your Fire TV if it has a poor connection to your network, as it needs to use the upload speed provided from your network to pull this up, and it may have a hard time connecting. I recommend removing the Ring skill and re-enabling it to see if this helps. In addition, feel free to check out our Community post here for some more tips and tricks to try.