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Floodlight cam is buzzing loudly

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New Neighbor

Floodlight cam is buzzing loudly

This afternoon my floodlight camera started buzzing very loud and continuously. I have to turn off the power to or to get it to stop and it restarts once power is restored.

RSSI is great, nothing has changed in the 2 years I've had it, device health is good, firmware is to to date.

Activating live view doesn't help, with or without activating 2 way. The buzzing is audible on video taken with the app as well.

Any ideas? Attached a video taken with my phone.
5 REPLIES 5
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New Neighbor

Re: Floodlight cam is buzzing loudly

 
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Community Manager

Re: Floodlight cam is buzzing loudly

Hey @stg-ring. Thank you for taking the time to write about what is happening with your Floodlight Cam and sharing this video! There could be a concern with the wiring or the device to make it produce this loud buzzing sound. To confirm this and troubleshoot further, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Please come back and let me know how this goes! Smiley Happy 



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New Neighbor

Re: Floodlight cam is buzzing loudly

Hello. I'm having the same issue. Can you tell me please how you were able to resolve your issue?

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New Neighbor

Re: Floodlight cam is buzzing loudly

Having the same issue with my Floodlight. Called tech support, we did a hard re-start but it didn't work. Loud buzzing sound persisted. Was advised to return the unit to Costco.

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New Neighbor

Re: Floodlight cam is buzzing loudly

Same issue here.
WiFi connection is perfect so the floodlight cam’s health check.
Nothing for almost the pas 2 years since we had it installed. It got disconnected from the WiFi for some days though. What can I do remotely?
Best Regards,
Patrick