Floodlight always on

I did receive emails through Ring support. My problem is similar to some others. Turn light off on the app but it turns on without motion. All the bugs are currently frozen and the wind is calm so it is not a constant motion that keeps the light on, rather it seems to start in motion mode but then switches to ‘on’ mode. Now it’s mostly turned off at night just to keep the light off. Looking for some Ring resolution for this.

1 Like