Hello,
I recently installed both my floodlight camera and video doorbell pro over the weekend. Doorbell pro went great and had no issues. The floodlight camera I got wired correctly and it turns on. The outdoor light is attached to an on/off normal light switch, so I ensure the light is on while going through the setup process. The problem I have is I can’t get it configured. Throughout the setup I’m looking for the bottom of the device to flash to then proceed to connect it to my wireless. I’ve never been able to get this to occur and I’m wondering if I have a bad device.
The lights are always on and never turn off - is my first problem. They only shut off for a quick second, then turn back on again. They seem to stay on for about15 seconds, flash off, then stay on again for 15 seconds. They do this regardless if it is day or night out, so I don’t think it is something setting the sensor off. I also wonder if this is what is causing me to not be able to hard reset the device when I hold the button down for 30 seconds since this pattern occurs while trying to hard reset.
Does anyone have a recommendation about what to do?