Floodlight Cam lost Internet Connection - Can't bring back online

Hey @FH1! With the Ring setup access point not showing in that stage of setup, I recommend double checking that the Cam is entering setup mode when you press the setup button. There should be an LED indicating setup mode, as well as an audible “setup mode” announcement. If the setup continues to fail at this step in the app, try resetting the Cam by holding down the setup button for 20 seconds.

To clarify also, you will only need to connect to the “Ring-setup” access point mid way through the setup process in the app, whereas the final step for connecting to your network is going to be for connecting to your home wifi network. Let me know how this goes! :slight_smile:

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