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Floodlight Cam- Static Noise

New Neighbor

Floodlight Cam- Static Noise

My floodlight cam placed at the front door is no longer detecting people’s voices but instead all I can hear is some static noise. Can I somehow fix this problem or will I need to refund it? Especially that I’ve got it almost 4 months ago only.
Community Manager

Re: Floodlight Cam- Static Noise

Hey @nathanyohana. I recommend reaching out to our support team so they can take a deeper look into this to see if there is any troubleshooting to address this. If they are unable to troubleshoot this with you, you may still be in warranty for them to replace the device, but they will work this all out with you! Smiley Happy 


Please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

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