@leecollings Thank you for that additional information, that helps clear it up more for me! The night vision should for sure be activating as well, and it seems we may have to just reboot the device to get the night vision to work around. Three different things to try to see if this helps fix this concern:
- Power cycle the Floodlight Cam by turning off power to the breaker and then turning it back on after a minute.
- Reset the device by pressing and holding the setup button for 20 seconds.
- When it is dark outside, flash a light into the camera to see if you can trigger the IR filter to pop up when the light is then pulled away. If it is dark enough outside, the night vision should be able to kick in.
Let me know how this goes! In addition, you can reach out to our support team via phone here to see if they can take a deeper look into this.