I called Ring Tech support and the representatice could not find answers to my two questions in her computer data banks!
1. It appears that the Floodlight Cam MUST be installed on a wall that is PERPENDICULAR to the ground. I'd like to installl it to the junction box built into the soffit space under my roof which, of course, is PARALLEL to the ground (see attached image). All the homes in my neighborhod have existing security lights installed at junction boxes located in the roof soffits, not up against the walls of their houses. (Maybe that is how they were all designed when my neighborhood was constructed 25 years ago?!) It would seem an "easy" thing to be able to design and sell an adaptor for soffit space junction boxes that would then allow the Floodlight Cam to "hang down" from the junction box "as if" it were being installed on a wall junction box - maybe with an attachment that would allow two /Floodlight Cams to be installed back-to-back so that both directions could be covered when installing them in this way...and then it would be perfectly useable as designed (as it would be installed perpendicular to the ground by hanging down from the connecting piece that would attach to the junction box). As it stands, I can't use your Floodlight Cam on my dwelling as I do not have wall junction boxes! Can you help me out???
2. Concerning your Indoor Cam. There is apparently no way to place this device high up near the ceiling in the 90-degree corner of a room - IF I want to affix it to a wall. So if I still want to do so - without requiring the construction of a shelf and then placing the Indoor Cam on the shelf in the 90-degree corner space - if I affix it to one of the two walls in a corner, can the camera then be rotated right (or left) to be able to effectively see the whole room as if it were sitting on a sheld and pointed out at a 45-degree angle in the 90-degree corner? I see in the manual that the Indoor Cam can rotate up and down but there is nothing anywhere to tell me how much or even it it can be angled right or left...and disappointingly your telephone technical staff couldn't answer that question either!!!
The courtesy of a reply - and/or help from the community - would be appreciated. Thank you!
In reference to your first issue: Search YouTube for "Ring Floodlight cam hack". It shows how one person has addressed this issue. This is for your information only. I can not recommend or not recommend that you do this and I have not tried this myself.
You are correct about the Floodlight Cam @MrBobboh , we recommend they be installed/ mounted on a vertical wall for the intended field of view and optimal detection. Check out our Community post about Floodlight Cam placement
As for the Indoor Cam, this features a 140° diagonal, 115° horizontal, and 60° vertical field of view. It can be adjusted up and down as well as angled slightly left or right, which should cover the necessary area with it's horizontal field of view. Hope this helps!
According to the Ring site, the Floodlight cam can be mounted vertically or horizontally. I believe this is an updated mount.
This is in the tech specs:
Integrated and Adjustable Floodlight. Floodlight Camera can be mounted on a Wall or Ceiling.
Regarding indoor cam: The mounting bracket can be moved from the bottom to the back of the camera. Also, the camera can be hung upside down (on the ceiling) and there is a setting in the app to reverse the view so you see the image properly.
Hope this helps.
Further to your Indoor Cam question:
I checked my cams and they can rotate left & right, easily, 90 degrees each way. The cam is sitting on a "ball", so it easily can be adjusted right/left - up/down.
In your scenario, I would mount it on the ceiling.
Hope this and my other reply helps.
I just received a Floodlight cam today. I don't see a way to ceiling (eave) mount it and adjust the camera/motion angle properly. In talking with Carla at ring, despite the usual cut/paste responses and despite my showing her that the website states it can be ceiling mounted, she continued to state it was meant to be wall-mounted. The instructions that come with it state NOTHING about ceiling mount. Carla said "it could" be ceiling mounted, but had absolutely no instructions on how to align the camera properly. I give up. I'm returning it. Not worth the hassle and aggravation of absolutely NO consistent support for their products. I have $800 worth of ring products so far, that are still within the 30-day return policy. I'm seriously considering returning all of it. Typical corporate buy out. Good product - No support. Thanks Amazon.
Sorry for any confusion @DalTxJim! Please refer to my response above in this thread, regarding our recommendation to mount the Floodlight Cam on a vertical wall surface, for intended use. The reasoning for this is that the main Camera assembly portion would not have the optimal field of view for picture or motion detection to operate as intended.
If you are interested in a ceiling mounted cam, check out our Spotlight Cam Wired which can be used with a Ceiling Mount accessory. I hope this helps!
@Marley_Ring: I chatted with an agent that told me the mounting had been changed and it would work on a "ceiling". JUST LIKE YOUR WEBSITE STATES. Why have that on your site if it's NOT TRUE?
A waste of my time and YOUR MISTAKE cost me $5 just for the return AND I lost my "free" $50 yard sign. You guys need to get your act together. Thanks, ring.