cancel
Showing results for 
Search instead for 
Did you mean: 

Floodlight Cam Lights coming on constantly

Highlighted
New Neighbor

Re: Floodlight Cam Lights coming on constantly

Our floodlight is doing the exact same. Worked fine for months than seemingly overnight the light started coming on every 5 seconds for 30 seconds.

Followed the troubleshooting, adjusted floodlight angle, changed the light zone to minimum - still nothing is working. I agree with you on it being a firmware issue and hope that Ring fixes this ASAP.
Highlighted
New Neighbor

Re: Floodlight Cam Lights coming on constantly

Just installed one on my front drive. Having same problem. I adjusted the light zones to nearly minimum and that seemed to bring the constant on and off to a minimum
. I then went outside to see how close i had to get to have the lights turn on and i had to get to within 7 ft. Completely useless as a floodlight. I will be doing more adjustments over this weekend to see if i can find a useable solution.
Highlighted
New Neighbor

Re: Floodlight Cam Lights coming on constantly

I had two flood cam lights installed last fall. I am having the exact same issue described here in one of the two lights. The other one works fine. Began seeing this a few weeks ago. I have been playing with the settings with no luck. It makes the product kinda useless.
Highlighted
New Neighbor

Re: Floodlight Cam Lights coming on constantly

Any solutions to this i just installed my floodlight last week and have the same issues tyvm
Highlighted
New Neighbor

Re: Floodlight Cam Lights coming on constantly

+1 million

Why can't they trigger the lights on motion instead which aligns it with the notification until they make the real fix! Clearly a lot of customers have this problem. This is not the amazon way I am familiar with!
Highlighted
New Neighbor

Re: Floodlight Cam Lights coming on constantly

My wife and i were going to go full Ring security system 2 more floodlight cams 3 stick up cams even if we decide to stick with Ring the floodlights are out until they address this obvious problem not only have they not addressed or taken ownership of this ongoing problem they also have the problem of when you exit the live view on the floodlight cams the floodlights come on and you have to manually turn them off my neighbors are not real happy with Ring either my lights face their property
This is the only way we are going to get this fixed im highly disappointed that a company as big as Ring isnt taking more responsibility for bugs and fixes
I dont want to jump ship i have had no problems with my doorbell cam but im not sticking with a company that has a known issue and puts profit above customer service my humble opinion good luck Ring family keep us updated stay safe and healthy
Highlighted
New Neighbor

Re: Floodlight Cam Lights coming on constantly

Same. Installed yesterday and the light does not turn off Overnight despite all settings adjustments.  Wish I saw the forum before I bought. Will be returning. 

Highlighted
New Neighbor

Re: Floodlight Cam Lights coming on constantly

I'm having the same issue. The first month I had it, all was well. Now, the lights keep coming on even throughout the day. I've tried everything, all the suggestions here and still coming on. Can I return it for a new one? I've had to turn it off because it's irritating the neighbors...and me! The one in the backyard, purchased at the same time, is working perfectly. 

Highlighted
New Neighbor

Re: Floodlight Cam Lights coming on constantly

Seem many are having issues with the lights. Mine keep turning on and off even on a bright sunny day. They tell me to reset everything and smaller zones. Still having the same problem. I just hope ring in working on this problem. Especially since once the lights burn out your done.
Highlighted
New Neighbor

Re: Floodlight Cam Lights coming on constantly

I am having the same issue.  The light goes off for 30 seconds then turns itself back on.  This annoys the heck out of neighbors and I.  Only solution so far is to turn the unit off completely and loose all security functionality.