@MTtekguy Thank you for taking the time to share these details on what you’re experiencing. You can also try resetting the Cameras themselves by holding down the setup button for at least 20 seconds. After that’s done, you’ll want to navigate to the Device Health screen and choose the Reconnect to WiFi option. This will walk you through a new setup and help refresh the Camera’s connection with the Ring App and with your home wifi network.
If this concern persists after trying those steps, please give our support team a call at one of the numbers availablehere. They’ll be able to look more closely at what may be going on with the Cameras and why they’re reporting as offline. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19here to see how to contact support.