Thank you for sharing your experience, and in great detail, @shermancahal! The best next step will be to remove and reinstall the Ring app on your mobile device. I recommend also trying to change these settings on wifi only, or on cell data only.
If possible, trying doing this on a different mobile device entirely to see if the app functions as intended. Feel free to let us know how this goes, as I’ll be sharing this with the appropriate teams here for further investigation.