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Disable 10 minute time out

New Neighbor

Disable 10 minute time out

I like to keep an eye on my kids in the back garden using the plug in cam with live view. Unfortunately the app will switch off after 10 minutes. Is there a way to disable the 10 minute time out?
I bought the cam plug in version to have a constant view on my tablet running all the time.
Community Manager

Re: Disable 10 minute time out

HI @Dingdongdog. The Live View will automatically time out after 10 minutes, and there is not an option to turn this time out off. Ring Cameras are not designed to have the Live View open continuously, and you would need to re-open the Live View after it times out. As we value our neighbors' feedback, we've created a Feature Request board. Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature! Smiley Happy

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