Constant connection

Hi. We have a Ring camera which we are using to monitor my Mother In Law’s room. The problem I am having is after establishing the connection to the camera, it goes dark after only a few minutes. I am trying to determine how to establish A continual connection, which will provide a 24 x 7 view from this camera. Can this be done?

Hey @Tzicarelli. The cameras are unable to do a 24/7 Live View and recording for you. If you trigger a Live View, the connection will time out after 10 minutes and need to be re-established. I recommend putting your motion settings on high and enabling Snapshot Capture, if it’s an option in your Ring app.

Thank you, Chelsea. The Snapshot Capture feature may ber just the option I need.

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