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Can you turn off the Lights with Motion setting

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New Neighbor

Can you turn off the Lights with Motion setting

Here's what I would like to do with the lights on my Floodlight Cam, but I can't seem to do this using the iOS or Mac app settings. 

 

Choice 1 - I'd really like to disable turning off/on of the lights by the Floodlight Cam altogether and have Alexa do it via a rotuine. However, I can't seem to be able to disable the device from doing the lighting via Motion Sensor. If I go Device Settings > Light Settings > Motion Zones for Lights on iOS app, I can never turn off the "Turn on Lights with Motion" setting. If do and tap Save, then next time I go into that view, it returns to On position. 

 

Choice 2 - If I can't do that, I'd like to just use the Light Schedule (Device Settings > Light Settings > Light Schedule). But again, because I can never turn off the "Turn on Lights with Motion" setting, the Light Schedule doesn't kick in. 

 

Are either of these possible? 

6 REPLIES 6
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Neighbor II

Re: Can you turn off the Lights with Motion setting

Are you tapping Save on the top right before you exit the screens? Mine stay set after I tap Save.
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New Neighbor

Re: Can you turn off the Lights with Motion setting

Yes, I do the following:

 

1. Change the "Turn on lights with motion" toggle to off. 

2. Tap the Save button (top right).

3. Click the < button (top left). 

4. Go back into Motion Zones for Lights view and the "Turn on lights with motion" toggle is back on. 

 

Note that the other two settings (e.g., Auto Shutoff Timer) do persist when I click Save. 

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Neighbor II

Re: Can you turn off the Lights with Motion setting

It may be the app. You could try deleting the app. Rebooting your phone and then reinstall the app.
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New Neighbor

Re: Can you turn off the Lights with Motion setting

I tried your suggestion but still get same result. What's more, I have the same issue on my iPad device as well, so it does not seem to be tied to my phone or iOS version specifically. 

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Neighbor II

Re: Can you turn off the Lights with Motion setting

It may be an iOS issue then. On my Android phone it's working as expected. Maybe someone with an iPhone or an iPad can check.
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New Neighbor

Re: Can you turn off the Lights with Motion setting

I'm having the same issue in my iOS app. Looks like a bug or poor design. Probably requires a call to rech support but I don't have time to do that now...