Hey @JW1914. You will need to ensure that your router is broadcasting the 2.4 GHz network, and not a 5.0 GHz network. Once you've ensured it's running on 2.4 GHz, try setting up the camera and see if your router's network shows up. Then, when going through the setup, if you still don't see your wifi network, it may be hidden. What you can do is tap the "Add a Hidden Network" button at the bottom of the screen with the list of other wifi networks.
If you are still not seeing your wifi network show up or adding the hidden network doesn't address this, you may want to check some of your router settings. Please read our Ring Help Center Article here for more information.
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