cancel
Showing results for 
Search instead for 
Did you mean: 

Camera Battery Draining Quickly, Not holding charge, even when hooked up to solar panel

Highlighted

Camera Battery Draining Quickly, Not holding charge, even when hooked up to solar panel

I've contacted support about this issue before, but one of my camera batteries is clearly not holding a charge properly.  I have tried charging it fully via an outlet multiple times, and hooked it up to a solar charger, but it does not power the camera for more than a few hours.

1 REPLY 1
Highlighted
Community Manager

Re: Camera Battery Draining Quickly, Not holding charge, even when hooked up to solar panel

Hi @BetterThanAverageManagement! If you've charged your battery for several hours and it is not working as intended, try replacing the battery with one from our accessories page at Ring.com

 

Although you have already reached out to support, they are always happy to help further here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. I hope this helps! Smiley Happy 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.