Hey @Dawilli23. Since you've been unable to get it reconnected after such a long time, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to come back to this thread and let me know how it goes, as your answer may help other neighbors!
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