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Blue light doesn’t flash while setup

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New Neighbor

Blue light doesn’t flash while setup

While setup new cam, the blue light doesn’t flash, did everything, battery is fully charged, also reset the red button, still can’t install the camera.
1 REPLY 1
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Community Manager

Re: Blue light doesn’t flash while setup

Hey @Vikminukiaan. If you've done the reset and this was to no avail to get the device into setup mode, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to come back and let us know how this goes! 



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