I don't think you need to remove/reset the Yale app. I had it configured before I added it to Ring. Adding the device is tricky with the timing. Here's an article for SmartThings, is the same except the software on your phone:
Thanks. Not sure if that article covers l1 Conexis locks?
I found another article, but I believe these steps were followed anyway
Thank you so much for all your quick responses and assistance. The smartthing setup video was straight forward as it has Yale option right there which isnt the case for ring app which doesnt have Yale conexis in the drop down. we have to use works with ring add option which unfortunately doesnt detect mine
After spending 1-2 days on it, I kinda believe it might work with my lock and decide to return the z-wave module. Thanks all once again.
Hey neighbors! Just wanted to clear things up for you. The list of compatible Works With Rings devices that we have (smartlocks for example) is going to be for the NA Ring Alarm System. We do not have a list of UK Ring Alarm Works With Ring devices at this time, as the UK Ring Alarm is still fairly new and we have a limited amount of devices that work with it. Thank you for helping each other out with this, just wanted to make sure you were aware of this!
I really doubt there is any difference in the Ring software from the US and the UK, other than language specific included resources. The z-wave frequency is different in the US and the UK (so I've read, have not proven), so make sure the Ring base station was purchased in the UK.
Also, the Ring alarm costs almost twice as much in the UK compared with the US. Really supprised with the price gouging they can't afford to spend resources on approving 'works with Ring' devices in the UK.
I've just done this with my new Ring Alarm, quick question mine says the battery is drained, although when I check in the Yale app it's says full batteries (and they should be I just put them in the same time as the z wave module 2)... Does yours say the same?
Much easier the integration via the Ring app, but like you, a shame it isnt linked to disarming the alarm.
It's been almost 2 months, so my memory is fading a bit, but I do think I saw something simular with Ring having dead batteries and the Yale app having 100%. Right now I have 100% for both, which is pretty good for daily use for 2 months. I think I might have removed and replaced the batteries, or maybe just give it some time to sync, it will work.