It was another Schlage smart lock series known as Encode which is wifi direct (not Z-Wave or Zigbee) , but the problem seemed to be app related which i believe is the same Schlage app the other series use. I’m no expert here but just wanted you to know so you aren’t surprised as I was. I’m still working to figure this out because it makes no sense. I’m now researching to see if adding a hub of some kind might be a better option. Also looking to see if Kwikset is a better option.
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