Hello Chelsea:
I’m having the same problem of my Ring app being signed out on my Samsung SmartHub refrigerator model # RF22N9781SR/AA.
After signing into my account the App works when the dor bell rings by putting the camera image on the refrigerator. If I decide to go to look at any previous recordings the App signs out and I have to sign in to see those recordings. Quite annoying!
On my 2019 model the Ring app is permanant and can’t be removed.
Is it true the ring app will have a new firware upgrade soon?
I appreciate Ring works with Samsung to make this app work correctly on their Smart Hub Refrigerators.
If anyone else has found a solution to this problem please advise as it will be much appreciated.