Hello Chelsea. I don’t think the policy you’ve quoted is a proper explanation for why this feature isn’t supported. The policy restricts how many Key By Amazon locks can be made eligible for *delivery*.
Here’s the scenario:
— I have two smart locks.
— I have registered both locks through Key By Amazon.
— I have linked my Key By Amazon account to my Ring account.
— Ring is only “finding” one smart lock.
None of that involves delivery. This is a missing feature, not a policy decision.
I suspect the root-cause is that Ring is using Key By Amazon’s “delivery” API to lock and unlock the door — an API that wasn’t designed to control multiple doors, probably because of that policy. The solution is to upgrade the Key By Amazon delivery API so that it supports both transactional third-party delivery events AND customer-initiated home security events. Since you all work for Amazon, I know you’ll be able to make it happen. ?