I want to add my ring security cameras (Ring Stick up Cam 3.gen battery) to my samsung SmartThings Hub V3.
First I`ve add the cameras to my ring accont with the ring app. Both work fine.
If I want to add the Ring account it shows me a installation problem.
-> “+” (add device)
-> security cams
-> login with ring account
-> authorize smarthings
No reported devices
ring ist reporting that you do not own any devices on this account. First add Devices in your Ring account and rerun SmartThings.
but i have already add the cameras to my Ring account?!
Can someone help me out please?
I'm hoping someone knows the solution to an issue I am having with my new Spotlight Cam Wired and SmartThings. I have the "Ring (Connect)" SmartApp setup in SmartThings and I was able to successfully add my Ring Doorbell 2 and Ring Stickup Cam to SmartThings through the integration. The two existing Cameras have been working perfectly for several months.
I recently installed a new Spotlight Cam Wired and got it setup through the Ring app without any isuses. I went to add it to SmartThings but the new Spotlight Cam doesn't show up in the Device List under the Ring (Connect) SmartApp.
I've tried removing the Ring Connect SmartApp from SmartThings and then adding it back but the Spotlight Cam doesn't show up as a device I can use.
What am I missing? Do I have to enable remote integration for that Spotlight Cam through the Ring App or something?
Hey @Blufi, thank you for reaching out! Since you have everything already connected to your Ring App and it's functioning, it may be best to contact Samsung Support in order to get a better idea of what is going on. It's possible that they may have not fully integrated yet with us!
Same problem here. SmartThings can find my Ring Doorbell but not Stick Up Cam.
This may be a classic finger pointing issue. Ring <--> SmartThings. IMHO, it's on Ring to figure it out and make it work.
Botton line. I'll buy no additional Stick Ups until they work. If I have to wait too long, I'll get cams that work with SmartThings, I'm not changing out SmartThings. I should have cheked the word on the street on Stick Ups. If I had I would have choosen something that works
I, too, am having the same issue. All of my exterior spotlight cams are integrated with smartthings, but I'm unable to integrate my new stick up cam. And I have 2 more on the way. I really need to be able to set motion detection only when I'm away for the indoor cameras and cannot. When will this integration be made? If not soon, I'll have to return these cameras.