Ring Alexa Skill - Motion Snooze - Integrations Feature Request

Searching for the exact problem and landed in this thread. Has there been in progress on this issue? For now, I am unplugged my Alexa Echo.

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Hi charlieLauj,

Regrettably, there appears to have been NO progress with this.

The only response that we ever seem to get is from the Community Manager (Jennifer_Ring) being completely UNHELPFUL.

This whole Integrations Feature Request board appears to be a COMPLETE WASTE OF TIME - set up as a PRETENCE that Ring is interested in its customers - it is NOT.

I love their products in general (they could be improved by implementing solutions to their customer’s requests) but their staff appear completely lacking in Customer Service.

Best regards

Joe.

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Setting up schedules to resolve this is not a resolve. At this time my yard guy is cutting my grass. I am working from home and my alexa will not stop alarming that there is movement. There is no way to setup a schedule for this situatuon.

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Ended up here searching this same issue. PLEASE fix this. Your product is significantly less useful to me without the ability to pair with Alexa effectively (which means the ability to snooze when I need/want to)

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yes I totally agree! I’m so annoyed right now. Having bbq on the deck and I keep hearing it go off ?

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Landed here after searching out the same problem as the OP.

Interesting on my end is that I have 4-Dots, 1-Echo and 1 View.

When I snooze motion, motion is snoozed as it should be on my View and only 2 of my dots.

2 other Dots and the Echo continue to give the motion alert.
Go figure…

The only solution for me is to unplug the anouncing devices when I need full motion snooze.

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Smart devices aren’t very smart yet. It’s very annoying to not have ALexa and ring work better with one another.

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Ring - are you out there? ANY PLANS to address this? Does anyone get this issue?? People keep posting to this thread becuase this feature is needed.

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Thank goodness I found this post. I have an Echo on the way and was thinking it would be nice to be able to tell Alexa to Snooze my cameras and doorbell when doing activities like mowing the grass. Mowing the grass while wearing Air Pods while forgetting to snooze the alerts is deafening.

To know that hooking Ring to Alexa will just create another annoyance with the speaker going off in the house bothering anyone inside is unthinkable.

I suppose until there is a more graceful way to handle this I will not be hooking up Alexa to my Ring system.

Come on Ring people lets get this issue to work.

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Please fix this Ring …

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It was added as a commnet to a like feature request. Thanks!

https://community.ring.com/t5/Feature-Request-Board/Alexa-Commands-to-snooze-all-alerts/idc-p/50974#M1813

@Marley_Ring wrote:

Thank you for the continued feedback, neighbors! We have certainly shared this with our team.

As we value our neighbors’ feedback, we’ve created a Feature Request board. Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. :slight_smile:

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I did not do anything to integrate my Echos, Alexas and EcoThermostat . They just starting all announcing motion alerts when I activated Ring doorbell and cameras.

It was crazy. I went around and told them to stop. Some ‘listens’ and no loonger announce motion alerts, two still do.

I really want to be able to snooze the Echos, Alexas and EcoThermostate, like I do the Ring app. I do not have a regular schedule.

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Ring please address this issue. The community has been requesting a resolution to this issue for over a year. It is unacceptable to ignore our requests.

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Hi,

As your reply was a full year ago, is there any sign of this feature request being addressed? I’ve only had the ring for a couple of weeks, but the lack of coordination with Alexa is a big oversight by the developers. The suggestions about setting up routines are a bit much, as I can quickly snooze the cameras on the side and back of my house while doing yard work. My wife just told me that the echo keeps going off because of my movements, and that was how I learned that the snooze did not pass through to Alexa.

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It is UNACCEPTABLE that you have done absoultely NOTHING to address this issue in OVER A YEAR! What purpose would it serve to use your Feature Request Board? You have been repeatedly asked to fix it and you just ignore the requests. I have no interest in hollow “feel good” steps. It’s way beyond time to get this done. Stop delaying and stringing us along.

This is my review of the Ring “Skill” and Ring in general because of this situation:

Echo devices throughout the house announce motion detection even when you, the stupid user, tell a ring device to snooze motion alerts! How dumb is that? It gets worse folks. They have allowed this to fester for well over a year now with zero word on when or if it will be fixed! I’ve had to disable the “skill” it’s so bad. You are interfering with the security systems of millions of people, besides being guilty of false advertising. I’ll be returning all of my Echo and Ring devices. You are rank amateurs and very clearly do not respect your customers.

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Ring,

Can you please let us know where this is on your roadmap? The fact there’s no way to snooze the alerts on Echo devices really is ridiculous, and what’s far more ridiculous, is that customers have been clamoring for this seemingly-simple functionality for over a year, and yet you seem to be all-but-ignoring these requests. Please tell us a) has this feature request been accepted by your Product Manager or whoever manages your features for your Alexa integration, and b) if so, when is it estimated to be addressed? This is a major nuisance. Thanks!

Regards,

Maximillian C.
Ring and Amazon Echo Customer

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The programming for the Ring Pro seems VERY screwed up when it comes to ECHO interactions. I have been fighting to get an existing chime to work with the Ring Pro for several weeks. When I hired an OnTech person to ‘solve’ my installation problem, they said I needed a replacement digital chime even though the model I have was on the compatibility list. When I decided that I didn’t want every device in the house answering the door, I disabled the answer doorbell function for the Ring camera. That stopped the announcements, but now my echo show will not view or answer the front door, BUT now my exisiting doorbell is once again functioning.
Either Ring gets this fixed, or I try someone else to answer the door. I’ve had Echo devices for years and integrated them into other smart devices with no difficulty. This is purely a Ring problem.
For now we’ll use our smart phones to talk to the front door, but that’s not going to last very long. I’ll be returning the Ring very soon to the place I bought it, and I’ll be warning everyone I know about this ridiculous excuse for code.

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Is there any movement on this!?

RING - PLEASE AT LEAST SAY SOMETHING. Like maybe - making the Alexa integration respect the Ring Mobile app’s snooze is as difficult as landing on the moon. Or maybe - quantum physics has not progressed enough for us to develop such a difficult integration.

Some intelligent person at Ring had the deep thought that being able to silence the notification on your single phone at certain times would be really helpful. Being able to silence a house full of devices - not so much.

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I don’t know if it’s worse that you chastised a user for asking a question, or that you did it by pointing to a useless thread that offers no solutions, and merely shows how many more complaints there are.

Perhaps you miss that one of the primary reasons that people get the camera in the first place is to get notified when somebody is detected at the times they want to be notified. Your company seems to treat the most fundamental obstacles to use as special requests.

If my gardener shows up, I don’t want to hear announcements for the next half hour that he’s walking past the side door, and then he’s walking past the back door, and he’s at the side again. Going into the Alexa app and switching off the notifications one by one, and then having to remember to turn them on again one by one is not a solution.

Here’s a suggestion. Have your staff look at what the competition is doing. Then have them ask people why they would want to buy your products if you won’t take care of something that the competition will. This is far from the only such issue. If the workaround is to get rid of Ring products and look for another system, just tell us.

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