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Kwikset 912

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New Neighbor

Kwikset 912

I have attempted several times to integrate my Kwikset 912 z wave lever lock into the ring system. However, I have been unsuccessful. I have placed the ring hub next to the lock, reset the lock, and hit the pairing button on the ring hub. I have another kwikset lock 888 that integrated on the first try. However, the 912 is not conducting itself in such a manner. Please provide me with any suggestions. 

 

Thank you in advance for your assistance. 

3 REPLIES 3
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Community Manager

Re: Kwikset 912

Hi @Derrn1 ! Have you tried replacing the batteries?

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New Neighbor

Re: Kwikset 912

It was a brand new set of batteries but I will try that. 

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New Neighbor

Re: Kwikset 912

Have you tried doing a Z-Wave un-enroll first then enroll the lock?  I have had a couple of circumstances where I needed to perform the un-enroll function first for whatever reason.  Also - call Ring support and talk with them on this.  My experiences have been great working with support.  I had a Yale lock that gave me some issues enrolling.  Support walked me throuhg a couple of things (including the un-enroll first) and I was up and working in about 20 minutes.