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How to Integrate Ringdoor Bell With LG TV

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New Neighbor

How to Integrate Ringdoor Bell With LG TV

I have a  2019 LG Smart TV with Amazon Alexa linked to TV. I run my ringdoor bell for viewing thru Amazon Alexa devices. How do I set up Ring on my LG TV.

In Alexa Skills I I have linked and enabled both LG SmartLInk and Ring.

Is there instructions from Ring on how to intergrate doorbell to smart Tv like Samsung and new LG 2019 Amazon & Alexa Ready Smart TV's?

14 REPLIES 14
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Community Moderator

Re: How to Integrate Ringdoor Bell With LG TV

Good question @denisemarie! It sounds like you are trying to link Ring with your TV to initiate two way talk. This can be done on compatible fire tvs and Echo devices. Check out our help center article which contains setup and troubleshooting steps for this. Smiley Happy 



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New Neighbor

Re: How to Integrate Ringdoor Bell With LG TV

i have the 2019 Alexa ready LG TV E9 model. I also have Ring video Pro doorbell.

I was first told by lG sales Rep that the 2019 Model Alexa Ready will allo w for Ring Video Doorbell to be dispalyed and accesable on my 2019 Alexa Ready LG TV. I enabled the Ring Skill in Alexa App, added to lG Smart link App and enabled in Alexa... but other than Alexa raising my TV volume, cahnging channel etc... When I say Alexa Ask LG to Show my Ring Doorbell... Alexa response "Ok" response then Hum. something went wrong"

I was then told by LG Customer Service I needed to add the Amazon Fire Stick to my LG TV. Did that still nothing even after Fire Stick... no Ring Video Doorbell  not loading to LG TV. Alexa ask Fire TV to show my ring Doorbell. 

Alexa replies "Ok... the Hum something went wrong."

Many Utube Videos show LG and Ring compatability with Fire Stick on 2019 LG model (I have E9) but mne is not working.

What do I need to do to get my Ring Video Pro Doorbell work on on LG OLED E9 TV - that is Amaazon Alexa Ready and even has the Fire Stick added to TV?

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New Neighbor

Re: How to Integrate Ringdoor Bell With LG TV

I'll have the same question, can you integrate RING products with LG IoT even withouth having Alexa installed?

New Neighbor

Re: How to Integrate Ringdoor Bell With LG TV

I’m having a similar issue.
When I say “Alexa show me the front door on living room tv” it starts to as in it says front door in the bottom left is a black screen that has “loading” in the centre.
It however never actually loads anything!

Any ideas anyone?
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New Neighbor

Re: How to Integrate Ringdoor Bell With LG TV

I have the same issue. I run "Alexa, show me the front door." Alexa says "Ok." "Front door," shows up on the screen but nothing ever come up. Am I missing something?

 

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Community Manager

Re: How to Integrate Ringdoor Bell With LG TV

Hey neighbors! If you're having troubles with your Ring device not pulling up the Live View on your Alexa supported device, please check out our Community post here for more troubleshooting tips and tricks. In addition, if this fails, since this is through the Amazon Alexa integration, if your Ring app works with the Live View and the Amazon Alexa side of things will not, it's best to reach out to their support team! 



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New Neighbor

Re: How to Integrate Ringdoor Bell With LG TV

Brand new LG 65inch 7300 series and went through the process of linking my ring cameras to my account now just says loading...

I was told that when you set up your ring door bell pro correctly, when someone hits the doorbell it will automatically show the live view on the tv. Big let down to ring for not having customer service people that know how to address this problem
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New Neighbor

Re: How to Integrate Ringdoor Bell With LG TV

This is a poor response just directing to some general troubleshooting page.  It just DOESN'T work with the built in Alexa on LG TV's or LG TV's built in browser - at the moment you have to buy the stand-alone Alexa (why?) or the Echo Show.  I really don't understand why Ring and LG can't work on this together for your user base and come up with some answers that actually help people.

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New Neighbor

Re: How to Integrate Ringdoor Bell With LG TV

I've the same issue, if it can work with for TV stick, certainly there shouldn't be any physical limitation to get this to work on LG TV. Big let down there.