GE Switch Status not changing on manual toggle

Hi @JSap. Thanks so much for letting us know of this. I’ve passed on this information to the appropriate team, but was asked if we could try uninstalling your Ring app, rebooting your device it is on (turn it off/on), and then reinstall the app. With the fresh install of your app, monitor the switches to see if they register properly in the app when you are manually using the switches.

If you continue to experience this concern, it was recommended to reach out to our support team here to report on this further. Calling in and providing the information to our support team will ensure that we can escalate this up to see if we can resolve this for you if it persists after the fresh download. Hope this helps! :smiley_cat: