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Echo Show 5 does not get Ring 2 notifications

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New Neighbor

Echo Show 5 does not get Ring 2 notifications

I installed my ring and my echo show 5. When the doorbell is rang, I only get a notification on my cel. Thus, I have no doorbell sound inside my house at all beside my cell phone. Should my Echo 5 make a sound when the ring is used from someone arriving? I know it is connected because I am able to ask Alexa to show front door but that is it. HELP!!!!!!
3 REPLIES 3
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New Neighbor II

Re: Echo Show 5 does not get Ring 2 notifications

yes, go into Amazon Alexa app,

Bottom right of screen Devices

 Pick Doorbell and select motion toggle switch

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Community Manager

Re: Echo Show 5 does not get Ring 2 notifications

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New Neighbor

Re: Echo Show 5 does not get Ring 2 notifications

It did not. I deleted my device from the app and re-installed everything at home and in my cel. I also spent an hour with Amazon (Alexa customer service) resetting my echo in all ways possibles and they advised to contact ring. It is a bit frustrating because it feels I have done everything I can to troubleshoot.