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August lock integration

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New Neighbor

Re: August lock integration

Any update?

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New Neighbor

Re: August lock integration

Another disappointed ring customer wanting to see this promised integration. This is surprising since ring customer support has been good in the past. I'm starting to think this will never happen.
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New Neighbor II

Re: August lock integration

You can currently add a zwave August lock, I have the 3rd gen pro model... but I will tell you from experience that it will eat your lock batteries alive. I got to the point of replacing batteries weekly before completely disconnecting ring. Not connected to ring, my lock has gone 2 months without low battery warning. 

 

If ring could somehow figure out how to link to August locks via the August hub, that would work better because the hub uses Bluetooth to communicate to the lock which is why the battery lasts so long

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Community Manager

Re: August lock integration

Thank you for this feedback, neighbors! We also appreciate you sharing your experience with August Locks and Ring, @TechGuy42.

 

We are always working to add and improve on devices, features, and integrations. I'll go ahead and share this feedback with the team to once again reinforce the interest in this functionality. Fee free to check out our Feature Request board to see if this has been added there.



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.
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New Neighbor

Re: August lock integration

Wait....you mean you want us to create a feature request for a feature that has already been claimed and promised????????

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New Neighbor

Re: August lock integration

I also have the Ring video doorbell and security system with door, fire, and CO2 sensors. It would be great if the 3rd Gen August Smart Lock Pro would connect simply and consistently with the Ring Z-wave system.

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New Neighbor

Re: August lock integration

How do you set it up?
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New Neighbor

Re: August lock integration

You need a Z-Wave or Z-Wave Plus module, they are green and insert into the Yale, RL, SL locks where the Wifi/BT/Homekit module goes. It will disable Bluetooth function, but them you just follow the directions for setting up any Z-Wave device. If you already have it associated to another Z-Wave hub, you will need to exclude it, remove it from that network and then add it.
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New Neighbor

Re: August lock integration

It will work but it will eat your batteries every 2-3 week for no reason even with no use of the lock at all. Ring says it’s August’s issue,‘August’s says it’s Rings issue. The sad thing is that someone actually knows why, just not customer support.
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New Neighbor

Re: August lock integration

You actually got the AUGUST CONNECT to work with the Ring base station? i.e., the open door/confirmation magnet module functions correctly? The best I have gotten is to add the locks via Zwave+ directly as clients to the base station, but you lose all secondary app (August/Yale Connect) support completely. I even tried back door, using SmartThings Hub as the ZW+ Host and connecting it as a client to Ring Base Station and linking via Alexa to my devices there. Tried similar with Zigbee and another $50 per module, hosting by Echo Plus, connecting to Ring as a client and through skills. Tried IFTT & SumpleCommands, aka Kloee, as well, still no dice. The "support" for August Connect is an outright lie, or poor proofing, because it DOES NOT WORK, not even with Yale's latest, top dollar model AFAIK. Best I have seen is 100% control via Ring, with loss of useful features, including being able to make any changes on the locks settings via app. Everything has to be done via master code at the lock itself, navigating and confirming manually thru the 1-9; *✓ keypad, even with the newest touchscreen model that Google uses rebranded for Nest Protect, except it ACTUALLY seems to work correctly on Google's platform. Sad really, when companies announce support for something and then silently downgrade their specs or just never get to really integrating the features they promise. As you can tell, I am a little extra upset today... Just discovered the Intel NUC on my new $2500+top of the line 16Gb ram Surface device, which states support (as does Intel specs) will not stream PCM above 16 Bit, even though it claims 16 channels available and shows support for 24 Bit audio at 192khz. In fact, it won't even put out 3.1 channel, either severely crippled 5.1, crippled 7.1 or stereo. Even my $180 Echo Studio can handle 24 bit multi-channel audio. So sick of these companies throwing up BS specs & silently downgrading them a year+ later. This should be illegal, these corporations at best have garbage QC, at worst straight lie to fatten shareholder pockets, knowing most consumers have no protections and zero recourse.