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August lock integration

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New Neighbor

Re: August lock integration

I’m also interested and purchased the Alarm because it was suppose to work with August Pro
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New Neighbor

Re: August lock integration

Can someone from Ring explain why you don't have integration with one of the most popular smart locks on the market and probably the most popular retrofit locks? Can you explain why you continue to ignore everyone's ask for this feature? I don't understand the generic "we'll pass on your ask to the product team" when you apparently had already previously started to work on a solution with August and it was announced. Use your Amazon Billions to do something helpful for your customers or risk losing them for another solution. Please someone respond with something productive here. Would be great if it comes out when the new lock launches later this year.

Neighbor II

Re: August lock integration

I've been wanting this for so long now.
I'm most likely going to get the new August lock that's coming out but the new one will not use the hub and will also not use Z Wave. Might be the reason Ring is not doing anything for now.
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New Neighbor

Re: August lock integration

It is supported, in a backwards half-baked way, that really isn't support of August at all, but of the SL/Assure lock itself. You need to add a Green Z-Wave module to August/Yale locks, like 226, 446, 256, etc. This allows addition to Ring, however, it also means giving up magnetic door closure confirmation & all function via the August or Yale Connect modules & hub, which also means no more using Yale or August Connect apps. It is very insincere, Ring's claimed support. We can only hope they actually give a crap about consumers and the Amazon sticks to it's stated intent to provide common language and integration between Amazon. Google & iOS home automation products and systems. I sincerely doubt it. I mean, Amazon hawks their Blink cameras, which work way better than Ring for motion, which mostly gets you pics and video of people walking away from doorbells and cameras. Amazon owns both, has for some time, but of course Amazon's Blink modules cannot be added to Amazon's Ring system. Amazon just doesn't seem to care about integration, even within their own brands, so I wouldn't hold out for actual true options.
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New Neighbor

Re: August lock integration

I’m waiting almost 2 years for that 🤪
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New Neighbor

Re: August lock integration

Guess that's what I get for reading the "compatibility & integration" news releases and not checking further... I thought just maybe it would be a good time to move of a mix of older Z-Wave devices, guess I figured wrong. Drives me almost as nuts as Amazon owning Blink and not integrating those cams, which in my experience, at least XT2, are superior in motion detection & fine tuning motion zones, much less false alerts.
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New Neighbor

Re: August lock integration

Really love an update on this.
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New Neighbor

Re: August lock integration

Don't hold your breath.

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New Neighbor

Re: August lock integration

Do you not find it disturbing that after dozens of comments and more than a year later, you still have no update?  Do you not care about your customers?  Can you at least be honest and tell us whether or not this will happen?  We've all been very patient and respectful, but perhaps we need to be more public with the lack of response and broken promise.  Perhaps we need to take to Twitter, Facebook and other social media platforms to complain about the inaction and total dismissal of customers.   Would that get a response?

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New Neighbor

Re: August lock integration

Nope. Did that and nothing happened.