Amazon Echo detects motion from Ring Doorbell but can't show video

Hi,

Thanks for your answer. Unfortunately, no video is being shown when the doorbell is rung. Alex announces that there is someone at the front door and it tries to connect. But stops after a few seconds and reverts to the normal screen.

And when asked to show the “Front Door”, Alexa simply says “Hmm, Front Door is not responding”.

Obviously, the Echo is receiving the Ring notifications. It’s just the strange that it doesn’t seem to want to connect to the video stream.

The only way I was able to get this to work is by setting the Ring Video Live Stream to On but this eats up the battery too quickly. And it used to work fine beforehand without this on.

Very strange. Any further ideas?

All the best,

Mike