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Alexa Skill Doesn't Honor Motion Schedule

New Neighbor

Alexa Skill Doesn't Honor Motion Schedule

Relatively new Ring Video Doorbell Pro owner here. Also relatively new Amazon Echo Dot owner.

In order to avoid sunrise motion sensor alerts, and early garbage trucks alerts, we set up a Motion Schedule to disable motion alerts in the Ring app. 

This works fine for the Ring App. However, the Alexa Skill for Ring which we installed does NOT honor that schedule.  We have "Motion Announcement" enabled inside the Alexa Skill, but our intent would be it would only do that when the Motion Schedule in the Ring App is not set to disable motion sensing. That's not happening. The Alexa Skill does motion announcement on our Echo Dot whether the Motion Schedule is in effect or not on the Ring App.

Does anyone know any way around this? I can't find any way to schedule turning off the Ring Skill or Motion Announcement inside the Alexa app. 




14 REPLIES 14
Community Manager

Re: Alexa Skill Doesn't Honor Motion Schedule

Hey @georule ! Have you tried creating a routine to match your Motion Schedule? I don't believe Announcements let you set a timing restrictions, but this could be one way around this.

 

Also, I'm going to be moving this conversation to our Integration Board, as this question fits a little better over there with other Alexa questions Smiley Happy Let me know how the routine goes! 

New Neighbor

Re: Alexa Skill Doesn't Honor Motion Schedule

What was the answer to this also having the same issue, I use Alexa for my wake up alarm but motion in the night waking me up
Community Moderator

Re: Alexa Skill Doesn't Honor Motion Schedule

Hi @Mk57ej, were you able to try the suggested option above to create a routine that matches your Motion Schedule? We would appreciate hearing how it works for your needs.

New Neighbor

Re: Alexa Skill Doesn't Honor Motion Schedule

Hi I've used an Alexa routine to set 'Do Not Disturb' on my Alexa devices to match the Schedule.

New Neighbor

Re: Alexa Skill Doesn't Honor Motion Schedule

I have tried setting up a routine in Alexa but the ring device shows as unsupported. I don't want to use a "do not disturb" on Alexa as that would hinder other announcement routines.
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Community Moderator

Re: Alexa Skill Doesn't Honor Motion Schedule

Hi @FrankD, which Ring device is showing up as unsupported for you to use the Alexa Skill with?

New Neighbor

Re: Alexa Skill Doesn't Honor Motion Schedule

It's the ring doorbell pro.
Using routine/ schedule/ smart home/
Community Manager

Re: Alexa Skill Doesn't Honor Motion Schedule

@FrankD  Checking in to see if things have improved with time. Other neighbors have shared with us that sometimes Alexa takes some time to recognize or register devices. I'm sure you've tried this, but unlinking and readding the Pro might help.



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New Neighbor

Re: Alexa Skill Doesn't Honor Motion Schedule

SOLVED:

Solution found by user abqnm666 on reddit.

 

"In the Ring camera skill, turn off the notifications for Motion alerts, but don't disable the skill. Next, go to Routines in the left side menu of the Alexa app.

Create a routine by tapping Devices and then (name of Ring device), then "Motion" as the trigger, and for the action, choose Messaging > Announcement, and tell it what you want Alexa to say. You can be creative or just have it say the same things as the notification in the skill does, like "there is motion in the garden."

Then choose which Echo devices to alert on.

Then set the times/days you want it to alert during, and if you want it to suppress repeat notifications for any period of time. Save the routine and you've got a schedule for notifications."