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How to: Set Your Motion Frequency

Community Manager

OVERVIEW

Sometimes repetitive events happen in front of your door during a small window of time, such as kids playing in the yard. These repetitive events can trigger your device over and over again, sending you multiple motion alerts. Motion Frequency settings help reduce the number of tedious alerts you receive by recognizing that a continuous motion event is occurring in front of your device and “snoozing”/“sleeping” during such events. This feature can help preserve the battery for your Video Doorbell, Video Doorbell 2, and Peephole Cam. 

 

HOW IT WORKS

Your Video Doorbell, Video Doorbell 2, and Peephole Cam’s motion sensors are designed to alert you anytime a heat signature enters the area covered by your motion zones. Your device can experience many events in front of it each day. However, sometimes a repetitive event will occur in front of your device. When the device recognizes this repetitive event, it will “sleep” for an intermittent amount of time to preserve battery and reduce monotonous alerts. By setting your Motion Frequency, you can adjust the amount of time that your device “sleeps” during these events.  

 

FIND IT -  Open the main menu in the top left corner of the Ring app  > Select “Devices” > Select your device > Select “Motion Settings” > Select “Motion Frequency”

 

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  • FREQUENT

    • Choosing Frequent will maximize the number of alerts from your device. This means that the “sleep” time will be very short between repetitive motion events identified by your device. You will receive more motion alerts and your device's battery is likely to drain much faster.
    • When to use Frequent Alerts: You live in an area with very little foot or car traffic in front of your device. 
    • Note: It is great to set it to frequent when you are testing your motion zones. 
  • STANDARD

    • This is the recommended setting to begin with as it offers a good balance between the number of alerts and battery life. This setting will increase the “sleep” time between repetitive motion alerts. After monitoring the activity in front of your door, adjust the sensitivity accordingly. 
    • When to use Standard Alerts: You live in an area with minimal foot traffic, and kids or people are rarely moving around in front of your device. 
  • LIGHT

    • Choosing Light will maximize the “sleep” time between repetitive motion alerts. This will make your device less likely to notify you for some motions because it will consider them to be repetitive. This setting can lead to missed notifications depending on your device location, so make sure to monitor your motion alerts closely when first using this setting. 
    • When to use Light Alerts: If you live in a high foot traffic area, such as a city, this can help reduce repetitive alerts from groups of people walking by.