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Choosing Your Video Record Length

Community Manager

Everyone uses their Ring Video Doorbells and Security Cams differently to fit the coverage they need for their home. This is why choosing the right Video Record Length is an important consideration when personalizing your devices settings. There are now a variety of record length options available in the Video Settings section of your app. The length you choose is the maximum amount of time your camera will record an event for. Learn more about these options below. Note: If you have Motion Verification turned on for your device this will trim your footage. Meaning it will stop recording once your device is no longer sensing motion. This could result in the video being shorter that the Video Record Length you select. Learn more about this feature in this Ring Help Center article.

 

How to Update the Video Record Length for Your Video Doorbell or Security Cam

  • Open the main menu in the top left hand corner of your Ring mobile app
  • Select Devices and then the device you would like to update its recording length
  • Select Video Settings at the bottom and then tap on the record time to choose your preferred maximum record time.
  • Now that your Video Record Time is updated, you are all set!

 

Battery Powered Recording Lengths - These devices have seven record length options - 15, 20, 25, 30, 60, 90, and 120 seconds - for you to personalize how long your device records for. The recording length you choose will impact the battery life on your device. If you prefer to prioritize battery life for your device, a shorter recording length such as 15-30 is best. However, if charging your battery more often is of no concern than the higher recording length options might be right for your setup. Consider this if you have one of the following devices which are considered battery powered: Video Doorbell (1st and 2nd Generation), Video Doorbell 2, Video Doorbell 3, Video Doorbell 3 Plus, Peephole Cam, Door View Cam, Stick Up Cam Battery, Stick Up Cam Plug-In*, Stick Up Cam Solar, Spotlight Cam Battery, and Spotlight Cam Solar.
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Hardwired Recording Lengths - These devices will have four recording length options that are 50, 60, 90, and 120 seconds. As these devices are hardwired, there is no concern for the battery draining, giving you the flexibility to allow for longer recording times. These options will be available for the following devices: Video Doorbell Pro, Video Doorbell Elite, Floodlight Cam, Indoor Cam, Stick Up Cam Plug-In*, Stick Up Cam Elite, Spotlight Cam Wired, and Spotlight Cam Mount.Recording Length.png

*Stick Up Cam Plug-In appears in both options as it depends on if you use the battery or wired mode for your camera. Learn more about Dual Power Mode in this Ring Help Center article.


We are excited to hear how you like this feature update, please let us know how you plan to use it by replying to this post!

 

Updated: 10/1/2020

11 Comments
New Neighbor

Dont see this option on any of my hardwired cams, any ETA?

New Neighbor III

Got this update yesterday late afternoon for all my wired cams.  Works great and every cam is recording in 90 second or so incremenents.  

Community Manager

HI @proedgebiker, are you still not seeing this option available in your app?

New Neighbor
Excellent. Got it!
New Neighbor

Why exclude shorter lengths? I really need 10 seconds or less. Why not offer 10 seconds? I never see anything interesting the last 5 seconds. Because I was missing important activities i have set capture to frequent, so if there is continuing activity i capture most of it with small breaks in any case. Having this option would allow me to save about 30% of my battery life.

Community Manager

Hey @drdbuck. Great idea! As we value our neighbors' feedback, we've created a Feature Request board. Feel free to add this and any future feature requests there. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!

New Neighbor

Finding instructions to do things in the app is frustrating!  Note that you can only do this from your cell phone, not the app on your computer.  Also, the instructions left steps out for what I had to do.  I had to do the following:

  • Open the main menu in the top left hand corner of your Ring mobile app
  • Select Devices and then the device you would like to update its recording length
  • Select Device Settings at the bottom
  • Select Video Settings at the top
  • Scroll down and select Video Recording Length
  • Tap on Max Recording Length and then tap on the record time to choose your preferred maximum record time.
  • Tap Save in the upper right corner
New Neighbor

I'm not seeing the option for the customizable motion zone in my app

New Neighbor

Riley suggests that you can customise recording lengths for the spotlight camera battery. However the video settings for my device do not have this option. The only settings available are for HDR, Live View, Tap Camera Preview and Audio Streaming. How do I find the option for video recording length. I'm using the Android app v 3.23.0

Community Manager

Hi @MSS1. I would suggest updating your Ring app. We are currently running a newer version than what you've listed. It would be best to uninstall the Ring app, reboot your phone, then reinstall the Ring app. This will integrate all the new features to your phone!

New Neighbor

that worked thanks