Where is Ring support to help get this to work

my chime pro burned out and I am unable to get my doorbell to connect directly to my router. How can I get HELP with this ?

Information on customer support below.

https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19

https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch