Hi. I am a UK based Ring owner with a few years under my belt. My background it in Technology and Sevice management so I fortunately have a head start on most owners in understanding the complexities of the Ring offering and what it is and isn’t capable of.
I am more than happy to help out anyone who activity wants to solve an issue with a Ring Doorbell or Camera (I don’t have the Alarm or Lights yet). Most issues are common and easy to solve, but others will require you to connect support. Don’t be afraid to do so, as they are very helpful indeed. But even then you find you are still frustrated, and maybe you can get help from the community as we share a lot of knowledge and experience between us.
I like to solve problems, but realise that not all problems are solvable… deep eh?