Two factor auth for community login is broken

Hey @pumpernickelBrad. Since the login for the Community platform and your Ring account are the same, you will be running into having to be prompted for a code every time you login! Once you have disabled 2FA, there is still 2SV present on the account, as we have made it a requirement with your Ring account. You can learn more about this in our Community post here! If you wish to get a text message instead of an email so you are doing whatever is easier, feel free to go back to 2FA in order to get a texted code to your phone. I personally do this, as it’s easier than checking my email.

In regards to your point of getting the same code, this is because after 10 minutes, the code you were getting will become expired. Therefore, within the first 10 minutes, it will continue to be the same code, which may be why you were emailed the same code. This is in case you accidentally delete a message or an email and need another code, but don’t have to wait 10 minutes for a brand new one! Just wanted to get this cleared up for you, however, if you continue to experience this concern or get invalid code error messages, please let us know so we can take a deeper look into this! Thanks again, neighbor. :slight_smile: