Hi neighbors! As I'm sure some of you have noticed, we have a new Community Specialist helping out in the Community. Take a look below to learn a little more about @Caitlyn_Ring
Sounds like a nice person. So, are you saying that there are actual Ring employees on this forum ? And it is nice that she shares some personal info, but what type of qualifications does she have that will help us with our concerns? Like is she a hardware tech , a software tech, a web tech, etc . ?
Hey @rawmacias! The Ring Community is a neighbor to neighbor support forum where our Ring family and friends can come together to ask about the products, their features, and all things Ring related. Since we are a Ring official platform, we have Ring employees, like myself, that moderate the forum and provide technical assistance and guidance when we can. We are similar to the support you would get when you call into Ring for technical assistance, but with the limitation that we cannot provide individual and personal account support, but instead general guidance for common questions and concerns.
For immediate assistance whenever you need it the most, especially when dealing with matters on your personal account, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
So, are you saying that there are actual Ring employees on this forum ?
Yes, there are Ring employees on this forum, but to work for Ring you are required to change your last name to " _Ring" ... just joking.
Welcome welcome! Happy you are here!
This morning i had some one that looked like antifa knocking at our door. they had a mask and sunglasses and two back packs full. very scary looking. for some reason, they only came to our house, despite the no soliciation sign. I went to post and ring deleted it. How is coyotes something that neighbors need to warned about but not antifa? Isn't this what ring is for? Am i blocked? i never said the word antifa, but neighbors beware and down it came. this is wrong.
This morning i had some one . . . knocking at our door . . . they had a mask . . . very scary looking . . . something that neighbors need to warned about . . . Isn't this what ring is for?
@cjjc , yes, indeed you should warn your neighbors, so probably a more appropriate place to post your warning would be on your phone app, using the "Neighbors" icon on your main dashboard. That way, neighbors in your vicinity will get your warning, since this it something that occurred in your area.
I hope this helps you and your neighbors