Can't renew Basic Protect Plan - Need help!

Can someone tell me how I can renew my Basic Protect plan subscription? Ring has changed format since I sign up a year ago. And I’m not getting any support from calling and chat. So community please help me. I only have 2 days to renew my subscription. Thanks!

@Jackie20 wrote:
Can someone tell me how I can renew my Basic Protect plan subscription? Ring has changed format since I sign up a year ago. And I’m not getting any support from calling and chat. So community please help me. I only have 2 days to renew my subscription. Thanks!

Hello @Jackie20 ,

You can renew your Ring Protection Plan online:

https://shop.ring.com/pages/protect-plans

Or you can use your Ring App, if it is on an Android phone:

Main Menu (3 horizontal line Icon, upper-left-corner) > Plan > Manage Plan > select in your case “Basic”

or

https://support.ring.com/hc/en-us/articles/360032490712-Subscribing-to-Ring-Protect-Plans-through-your-Android-Phone

:slight_smile:

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